Report Security Issues

Report Security Issues

At PETLYE, we take the security of our website and customers seriously. If you believe you have found a security vulnerability on our website, please contact us so we can review and resolve the issue as quickly as possible.

How to Report a Security Issue

Please send us clear details about the issue, including:

  • A description of the security concern.
  • The page or URL where the issue was found.
  • Steps to help us reproduce the issue.
  • Any screenshots or supporting information, if available.

Responsible Disclosure

We ask that you do not publicly disclose any security vulnerability before we have had the opportunity to investigate and take appropriate action.

Please do not attempt to access, modify, delete, or misuse customer data, order information, payment information, or any private system data.

Our Response

After receiving your report, we will review the information and take appropriate steps to investigate the issue. We may contact you if we need more details.

CONTACT US

WE'RE HERE TO HELP

Address: 17 Jerrara Dr, NSW 2627, AU

Telephone: +61 468 251 841

Email: support@petlye.com